The aim of our Privacy Notice is to explain how we collect, process and use your personal data and in doing so how we comply with data protection law and our obligations to you.

Medicare Insourcing Services Limited (“Medicare”) is a medical service provider. Medicare processes personal data (including sensitive personal data) so that it can provide these services – in doing so, Medicare acts as a data controller.   As a data controller Medicare are committed to protecting your privacy, the privacy of our clients and users of our website.  We will only use personal data in accordance with the terms of the following statement. 

You may give your personal details to Medicare directly, such as on an application form or via our website, or we may collect them from another source such as job boards. We may also receive data from other sources and third parties.  Medicare’s legal basis for processing your personal data is for the purposes of the performance of a contract, compliance with legal obligations, necessary for the performance of a task carried out for the service, and for legitimate interests of Medicare.  

The information we collect and how we use it

Medicare may collect your personal data via our website, during a face to face meeting, over email and from third parties.  Depending on regulatory and contractual requirements we may collect all or some of the data shown in the table below to enable us to offer you work (please note that the list is not exhaustive).  The table below also outlines how we store, process, use and/or disclose your data and our reason for doing so:

  • Personal data is held securely by Medicare; it may be processed, used, stored and disclosed as follows:
    • to provide work within the medical service;
    • to maintain our relationship with our clients, clinicians and website users;
    • to enable you to submit your CV for consideration;
    • to subscribe to job alerts and other marketing information, you may opt out of this type of processing by withdrawing your consent at any time;
    • to assist Medicare in finding suitable positions this may involve declaring personal data to our clients to allow them to make recruitment decisions, this may include divulging sensitive personal data.  Please be aware that where sensitive personal data is required to be disclosed, as a contractual or legal requirement, Medicare will ensure that your data is anonymised where appropriate;
    • to fulfil contractual obligations with our clients;
    • to answer queries;
    • to monitor equal opportunities;
    • to verify details or request external validation of the information you have provided;
    • to regulatory or law enforcement agencies for the purpose of their investigation or collection of taxes or duties.  Your information will be disclosed where we are permitted or required to by law;
    • to carry out payroll and invoicing processes;
    • to enable Medicare to monitor traffic and movements around our website.  Website data is stored securely and not shared with anyone;
    • for other collection, holding and uses not listed above we will seek your consent.

Client data is collected directly from you or from third parties only.  We use client’s data to provide our contracted Medical Service.

Where data may be made accessible, transferred and processed outside of the organisation we will take steps to make sure that adequate protections are in place to secure your information. Data will be disclosed to:

  • trusted third party organisations such as intermediary companies and healthcare organisations for work finding or payment purposes;
  • to other third-party organisations who carry out checks on behalf of or provide services for Medicare for example educational checks, training provision, occupational health purposes and DBS processing.

Where personal data is required by law/and or a contractual requirement (e.g. our client may require your personal data), and/or a requirement necessary to enter into a contract you will be obliged to provide the data, if you do not the consequence of failure to provide the data are:

  • Medicare discontinuing your registration;
  • Medicare no longer being able to offer you work within the Medical Service.

Use of cookies

Access our cookie policy here.

Data retention

The Company will retain your personal data only for as long as is necessary. Different laws require us to keep different data for different periods of time.   Please see Retention of Records in our data protection policy for a complete breakdown of the data we process and how long we retain your records for.

We must keep your payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation. 

Where Medicare has obtained your consent to process your personal and sensitive personal data, we will do so in line with our retention policy. Upon expiry of that period the Company will seek further consent from you. Where consent is not granted the Company will cease to process your personal data and sensitive personal data. 

Your rights

Please be aware that you have the following data protection rights:

  • The right to be informed about the personal data the Company processes on you;
  • The right of access to the personal data the Company processes on you;
  • The right to rectification of your personal data;
  • The right to erasure of your personal data in certain circumstances;
  • The right to restrict processing of your personal data;
  • The right to data portability in certain circumstances;
  • The right to object to the processing of your personal data that was based on a public or legitimate interest;
  • The right not to be subjected to automated decision making and profiling; and
  • The right to withdraw consent at any time.

Where you have consented to the Company processing your personal data and sensitive personal data you have the right to withdraw that consent at any time by contacting The Data Protection Officer, Unit 3.1.2, The Leather Market, Weston Street, London, SE1 3ER. Tel: 020 3789 3190 or email:

Complaints or queries

If you wish to complain about this privacy notice or any of the procedures set out in it please contact:

Data Protection Officer, Medicare Insourcing Services Ltd, Unit 3.1.2, The Leather Market, Weston Street, London, SE1 3ER

Tel: 020 3798 3190

You also have the right to raise concerns with Information Commissioner’s Office on 0303 123 1113 or at, or any other relevant supervisory authority should your personal data be processed outside of the UK, if you believe that your data protection rights have not been adhered to.